User blog comment:IamJakuhoRaikoben/Chapter 482: Vigor, Review./@comment-7418318-20160419083333/@comment-2214433-20160419100919

That's exactly why Eileen must be someone significant if someone like Neinhart calls her a lady (I assume it's the translation of -sama?). He either respects her enough or fears her enough to do that. In any case, he indeed does make her seem like the big shot.