Ribbon

 is a former servant in the Heartfilia Konzern.

Personality
Even though he used to work for her, he loves Lucy Heartfilia as family.

Phantom Lord arc
When Lucy came back home, he overheard Ms. Supetto scream her name and he came to see her. He tells Lucy that he has new books from the east. Later, when Lucy was saying farewell to her father, he and other servants listened with their ears next to the door.